If you own or operate a tech-dependent company – and let’s face it, most companies are tech-dependent – then you know that if even one of your precious pieces of technology stops working, your operations stop with it. Having a solid plan for such an issue could save your company time and money. This article will give you all the needed information to be prepared for critical computer breakdowns.
We all know that employee who is incredibly tech-savvy. They can solve an issue faster than it takes to call IT Support.
Not all companies have this luxury, though.
Managed IT services could be your best friend if you do not have the Tom Brady of technological Support on your payroll. These services come in many different shapes and forms and many different prices.
What Kind of IT Services Are Available?
Managed IT Services come with certain agreements when you hire them. Let’s look at the most common types and a short description of each.
How Do You Choose the Right IT Service?
There are three main factors to consider when choosing which managed IT support your company needs.
Location is a huge factor in the price of said services. If you operate out of a major city, your quotes will increase. Conversely to that, smaller cities offer smaller price tags. This is just a product of supply and demand. However, 90 – 95% of IT work is already accomplished remotely. So you could look into a smaller city service provider rather than a big city corporation. With the smaller quote, you will also receive a quicker response time due to the lower volume of work on the managed IT servicer’s part.
The second key factor is business size. Most IT support providers have a set rate for every company they manage. A smaller company will likely pay less since they have fewer users. On the other hand, a large company could have some incentive for the IT servicer to give a slight discount on the “per-user” rate. After all, they don’t want to miss out on a large company’s business due to price. Even a discount of $5 per user would add up and benefit your company’s bottom line.
The third key factor to consider is the type of agreement you choose. With each agreement comes a higher price range. The time-and-material agreement will run you $72-$200 per hour. Since you don’t pay them every day, they will likely charge more for the work they do on an hourly basis. The Monitoring agreement ranges from $10-$30 per user/device. The Remote Support agreement costs anywhere from $30 to $100 per user/device, and the “All-In” comes with the hefty price tag of $100 - $300 per user/device.
Money talks and – well, you know the saying. There is no time in this busy, tech-dependent world to have your operations halted by computer issues. If you do not have an in-house IT department, you will need to look into Managed IT Services. Hopefully, this article gave you the necessary information to get an IT plan put in place before it is too late.
How Can Small Enterprise Technology Help?
Learning the skill required to protect your data and training all staff successfully can be time-consuming and overwhelming for any company. Fortunately, Small Enterprise Technology is staffed with qualified business and technology professionals who focus on implementing and supporting every aspect of your company’s information technology requirements. To learn more about how Small Enterprise Technology can help your business stay protected from data leakages and loss, call or contact us today to get started!